9.0 upgrade install error (OpenInsight 32-Bit) [Revelation On-Line Wiki]

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{{tag>category:"OpenInsight 32-Bit" author:"Paxton Scott" author:"dbakke@srpcs.com's Don Bakke" author:"Curtis Meadow" author:"Kauko Laurinolli" author:"Sean FitzSimons"}}

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==== 9.0 upgrade install error (OpenInsight 32-Bit) ====
=== At 15 JAN 2009 05:39:25PM Paxton Scott wrote: ===
 
 
<QUOTE>
Greetings!



Got around to trying an upgrade to 9.0 today.



Ran fine except got this error:

"An error occured during the move data process: -115



Component: Program Files

File Group: Program Files

File: C:\RevSoft\OInsight\rd4.dll



After 'OK' it continued and did the SYSPROG part and completed.



I unzipped the zip file again and re-ran.  Got same error.

I wonder if this is benign or if I got a corrupted download?



Paxton
</QUOTE>
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=== At 15 JAN 2009 06:10PM dbakke@srpcs.com's Don Bakke wrote:  ===

<QUOTE>Paxton,



Usually this is due to the OEngineServer and/or the OETelnetServer running on your computer. Stop those and run the upgrade again.



dbakke@srpcs.com

[url=http://www.srpcs.com]SRP Computer Solutions, Inc.[/url]



[img]http://www.srpcs.com/srpicon1.gif[/img]

</QUOTE>

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=== At 15 JAN 2009 07:31PM Curtis Meadow wrote:  ===

<QUOTE>I had about 5 or 6 of these, start with rcl4.dll. Couldn't find a process that had them locked, and I simply renamed the .dll shown in the error message and restarted the installation. Since I was able to rename them they clearly weren't locked by a running process, so the cause is a mystery. But the installation will eventually succeed. 

</QUOTE>

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=== At 16 JAN 2009 08:02AM Kauko Laurinolli wrote:  ===

<QUOTE>It seems to be that these error appear if you try upgrade over 9.0 beta.

If you upgrade e.g. over v8.0.7 these error will not appear.

</QUOTE>

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=== At 16 JAN 2009 10:54AM Paxton Scott wrote:  ===

<QUOTE>Well, thanks for all the hints.  I am upgrading from 8.0.3

and I suspect OengineService is running, so I will start with Don's suggestion of stopping that.



The installation seems to run OK except I can not get the Editor to start from the Application Manager, but it starts from the REV_IDE



Have fun,

</QUOTE>

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=== At 16 JAN 2009 11:01AM Paxton Scott wrote:  ===

<QUOTE>Well, stopping OEngineService did not help, still get the -115 error.

Will try the rename trick...

</QUOTE>

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=== At 16 JAN 2009 11:09AM Paxton Scott wrote:  ===

<QUOTE>Hmmm.  

Well, tried renaming rd4.dll and then it complained about APPDLG.dll and when continuing, it complained it could not find rd4.dll and quit.  Maybe 8.0.3 has to be upgraded first.



Paxton

</QUOTE>

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=== At 16 JAN 2009 11:42AM Sean FitzSimons wrote:  ===

<QUOTE>Paxton,



Is everyone out of the system?  Don Bakke's response is normally the reason why there is the -115 error.



Sean

</QUOTE>

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=== At 16 JAN 2009 12:21PM dbakke@srpcs.com's Don Bakke wrote:  ===

<QUOTE>Paxton,



To add to Sean's comments, if the rename trick only leads to other files being locked then that is a sure sign that someone (or some process) is in the system.



dbakke@srpcs.com

[url=http://www.srpcs.com]SRP Computer Solutions, Inc.[/url]



[img]http://www.srpcs.com/srpicon1.gif[/img]

</QUOTE>

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=== At 16 JAN 2009 07:35PM Paxton Scott wrote:  ===

<QUOTE>after disabling OengineService and rebooting, got it to go.



Thanks, all

</QUOTE>


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