, , , , ,

Join The Works program to have access to the most current content, and to be able to ask questions and get answers from Revelation staff and the Revelation community

OI8.07 upgrade error (OpenInsight 32-Bit)

At 14 SEP 2008 02:42:37AM Chris Meyer wrote:

During the 8.07 upgrade process I got the following error:

An error ocurred during the move data process:- 115

Component: Program files

File Group: Program Files

file: C:\revsoft\oinsight\rcl4.dll

Having pressed OK on the message the upgrade process appeared to immediately go to upgrading the sysprocs files. Now I am not sure if the the upgrade process is complete. I found the existance of the rcl4.dll file so I dont know what the problem may be.

Regards

Chris

At 14 SEP 2008 11:32AM [email protected]'s Don Bakke wrote:

Chris,

I know you told me to take the weekend off but…

Does this post help?

[email protected]

SRP Computer Solutions, Inc.

At 15 SEP 2008 08:31AM Bob Orsini wrote:

Chris, this message can mean that the rcl4.dll record is locked or

open someplace. See if you can rename the file and if you can not it is locked someplace.

At 16 SEP 2008 07:53AM Chris Meyer wrote:

Bob,

Don was correct, I had OengineServer service running and needed to be stopped prior to upgrade. Upgrade went smoothly.

Thanks

Chris

At 16 SEP 2008 10:08AM Mike Ruane wrote:

IIRC, one of the first panel in the setup wizard reminds the user to make sure the service is shut down…

Mike, at LGA heading for SNA

At 16 SEP 2008 10:45AM Pascal Landry wrote:

"That would cause me great annoyance and displeasure."

"Big Jake" (1971)

View this thread on the Works forum...