Before you begin

1. Locate your installation authorization code that you received from Revelation Software or your authorized reseller. You will need this authorization code to activate the upgrade process.

2. Close all non-essential Windows programs.

3. Stop the OEngineServer and OETelnetServer services from previous OpenInsight 10 installations if applicable.

4. This software will only run on Windows 7 64-bit, Windows 10 64-bit, Windows 2008 Server, Windows 2012 Server, Windows 2016 Server, and any subsequent 64-bit versions of Windows.

5. Before proceeding to install OpenInsight 10, please ensure that the .Net Framework 3.5 and the .Net Framework 4.x are installed on the server and any workstations that will be running OpenInsight. You can install the .Net Frameworks from Windows Settings, Apps, Programs and Features, Turn Windows features on or off (or Control Panel, Programs and Features, Turn Windows features on or off).

6. OpenInsight 10.0 and above includes a client install process. When initially installing the 10.0 (either a full install or an upgrade), the client files can be installed on the ‘server’ (where OpenInsight is being installed or upgraded) automatically at the end of the setup process. On other workstations, administrators must point to the OpenInsight directory on the server and run the ClientSetup.exe file.

In the future, when new versions of OpenInsight are released (either through upgrades or full installations), the workstations must have clientsetup.exe run on them after each OpenInsight upgrade/install (to remove the previous versions, and add in the new versions, of the .NET routines, and any other files we wish to copy to or register on the workstations). The clientsetup.exe will at that time, as described above, remove the already-installed versions and install the newly-installed versions.

7. Extract the OI10Setup64.exe from the installation zip file.