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At 19 AUG 1999 10:45:22AM Jeff Word wrote:

We have a customer using an OKI 320 turbo dot matrix printer to print a reporter report. It prints out in an extremly large font and the words are inches high. We have other customers using Epson LQ1070 and printing the same report and working fine.

OI is using windows to handle the printing, so any printer that windows supports should work with OI. Am I missing something?


At 19 AUG 1999 11:38AM Don Bakke wrote:

Jeff,

First, are you certain they are using the correct print driver?

Second, are they changing the printer through a dialog box while running Reporter or is this the default printer? If the former, this generally makes reports much larger (or smaller sometimes) than the original size.

dbakke@srpcs.com

SRP Computer Solutions

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