RTP27 debugger in OI 7.0 (OpenInsight 32-bit Specific)
At 29 OCT 2004 10:21:00PM Counterpoint Systems, Inc. wrote:
When trying to print SLIST reports to a pdf file we are receiving an error and/or break to the debugger after which the whole application freezes. The debugger doesn't have hardly any information in it except the header of the debug window says RTP27. This is a new quirk. Does anyone know how to fix this?
At 30 OCT 2004 01:03AM support@sprezzatura.com wrote:
RTP27 is the "Program Loader" so it can't find a needed program. Does the call stack show anything?
support@sprezzatura.com
The Sprezzatura Group Web Site
World Leaders in all things RevSoft
At 01 NOV 2004 01:15PM Shimida Bryant wrote:
Thank you for your response.
The window (CC_REPORTS_CENTRAL) and the event (ACTIVATED) that I see mentioned in the call stack message seem fine on the application and they exist. And printing to a regular printer works fine - it's just when printing to a pdf file (setting the printer to Adobe PDFWriter) that this is happening. The Message below (Message 1) happens when running the application but there is a different error (Message 2) that comes up within SLIST as well when printing to a pdf file.
MESSAGE 1
The Call Stack has the following:
RTP27
RTP38
CC_REPORTS_CENTRAL_PROC
$$$PELICAN*ACTIVATED*CC_REPORTS_CENTRAL.
RUN_EVENT
MESSAGE 2
REP305: Window Executable SYSPROG*OIWINEXE**MSG was not found in this application
At 01 NOV 2004 04:01PM Counterpoint Systems, Inc. wrote:
To mention: the version of SLIST that was installed on the OI app was version 2.20.68. I made a copy of the OI app and installed SLIST version 3.01.65 to see if it would make any difference. There was an error during trying to print to a pdf file still, but this time the call stack only had:
RTP27
RUN_EVENT_
At 03 NOV 2004 04:34AM The Sprezzatura Group wrote:
How does this relate to the PS_SET_PROPERTY error?
What's the calling syntax? Is this a direct S/List (OIPI) PDF output or through a PDF print driver?
Is this coming from an S/List command line, a program, or from the S/List executive window?
The Sprezzatura Group
World Leaders in all things RevSoft
At 10 NOV 2004 01:43PM Counterpoint Systems, Inc. wrote:
Thanks for your response. In terms of the PS_SET_PROPERTY error, we had a client that got that error but no longer are they receiving it.
What is happening consistently with any of the 7.0 systems that have been tested, is that after the PDF file is generated and the OIPI print preview window is closed (whether printing a dictionary in Table Builder; or printing a report or the results from a 'LIST' command in SLIST) the debugger pops up with RTP27 and the system hoses and has to be forced to shut down.
Output to a printer is fine. But once the Print Setup is changed to Acrobat PDF Writer, and the PDF file is generated - then comes the error message and system is hosed, etc. Perhaps SLIST or something with OIPI has special PDF coding in it that is different than OI?
The call stack always has RTP27. Sometimes RTP38 is there as well, along with RUN_EVENT at the bottom. The 'Source' window will say there is no source code available and all the other windows in debugger will be blank and sometimes the only info in the debugger windows are the words RTP27 inside the Call Stack window.
One example of the call stack info. after printing a dictionary to PDF in Table Builder was:
RTP27
RUN_EVENT
SEND_EVENT
EXECNPHANDLER
$$$SYSPROG*..OIWIN*
RUN_EVENT
Something else we tried is just 1- opened the application in development mode. 2-Ran SLIST from the list of executable windows 3-Typed in a 'LIST' command in the sentence line and hit 4-Changed the Printer to PDF in preview window and then printed the file. 5-Closed SLIST 6-Clicked on the 'Table Builder' button and voila debugger with RTP27. The call stack said:
RTP27
RTP49
ATTACH_TABLE
TRANSACT
TB_CHILD
REPOS.STPROCEXE..EXECUTE
REPOSITORY
EXECNPHANDLER
$$$SYSPROG*..OIWIN*
RUN_EVENT
START_MDICHILD
TB_MAIN
REPOS.STPROCEXE..EXECUTE
REPOSITORY
EXECNPHANDLER
$$$SYSPROG*…OIWIN*
RUN_EVENT
At 24 NOV 2004 01:18PM Counterpoint Systems, Inc. wrote:
We have found solutions to printing to PDF for OI version 7.0 fortunately.
There is also CUTEPDF software which can be downloaded for free and has no tags. One of the websites is: http://www.acrosoftware.com/Products/CutePDF/writer.asp
We tested Win2PDF demo software and it works. The Terminal Service license is $500 for 1 server, unlimited users AND the individual user license is $35. The software is installed on the server box only and does not need to be installed on any client workstations. The user just needs to remember to set the Win2PDF printer driver as the default printer.