Printer problems with Text Viewer (OpenInsight 16-Bit Specific)
At 13 FEB 2004 03:41:24PM Bruce Cameron wrote:
I have a client that just changed to workstations from NT to XP.
When trying to print the results from the Text Viewer out of OI from these workstations the data comes out fine when going to a local printer but when printing to a HP 4050 network printer it prints garbage. Has anyone else experienced this?
At 14 FEB 2004 04:05AM [url=http://www.sprezzatura.com]The Sprezzatura Group[/url] wrote:
What do you mean by text viewer and what do you mean by garbage?
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At 14 FEB 2004 01:34PM Bruce Cameron wrote:
Text Viewer from the OR_View routine.
They mentioned that the output is all different characters. I am assuming control characters etc. I also assume that the or_view output is fine but when they click the "Print" button the output on the printer is all garbled.
I realize that it is probably not a OI issue but network printer or server. I have suggested that they try using the HP Jetdirect install wizard. Also, I have been trying to get them to set up remote connectivity so that I can see myself what is going on but they have not complied yet.