Maximum number of LH database users (OpenInsight 32-bit Specific)
At 01 FEB 2005 07:51:10PM don smith wrote:
We have a query from a OI version 4 user who is apparently licensed for 11 users, but gets a message 'The maximum number of LH database users has been exceeded' from within his application when only about 5 people are logged in. How does he log in at all, and why the message when only about 5 users?
At 02 FEB 2005 01:36AM [email protected] wrote:
It sounds as though he actually has a 5 user version. What does the engine report?
The Sprezzatura Group Web Site
World Leaders in all things RevSoft
At 02 FEB 2005 07:23AM Richard Guise wrote:
Some years ago we had a similar problem with ARev. Lots of users logged out at the same time and a short while later they all tried to log in again.
It turned out to be that the network was cacheing record locks and, as it seemed that ARev licence count was handled by some sort of secret network locking (presumably so as to correct the count if a workstation crashed), the count wasn't therefore being updated until the server had nothing better to do.
We also had another similar problem at the same site - a very large organisation. It turned out that the database was rather useful and word had got around secretly. There were far more users accessing the database than the IT dept were aware of!
Just in case these might point towards an answer …
At 02 FEB 2005 02:55PM don smith wrote:
Thanks for replying. The Engine says there are 11 users - which is correct. I thought that the problem may stem from a couple of tables which were restored from backup and were not checked as read only, but I am clutching at straws.
Any clues ?
Regards
At 02 FEB 2005 03:43PM [email protected] wrote:
Is this a Novell Network and do they have a CD tower?
The Sprezzatura Group Web Site
World Leaders in all things RevSoft
At 02 FEB 2005 04:03PM Chris Callaghan wrote:
How many users do you see in SYSLOGINS (run list_keys "SYSLOGINS")?
The Windows 2000 Service will sometimes not release logins for stations that have crashed. Restarting the Linear Hash Service should fix it.
[img]http://www.vernonsystems.com/images/logo_main.gif[/img]
At 03 FEB 2005 04:06AM Donald Bakke wrote:
Don,
In addition to the suggestions already given (which are likely to be the nature of your problem) you might want to confirm that they aren't running multiple copies of OI on each workstation. This seems to be a common problem as of late.
Also, if you are using an older version of any of the network products then you can also check to see if any of these machines are going to sleep. Older versions of the service would keep these connections alive but still require OI to be restarted therefore tying up another license until the service was restarted.
