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At 30 JAN 2001 06:29:25PM Ed Reisner wrote:

I have never seen the arev app before(and the customer has no manuals). I was called in to a customers site to re-install their apps after a hard drive crash. The program is up on an nt 4.0 server. The program runs on the workstation again after pointing it to the server and it prints to the local printer for the invoices. It no longer prints the shipping orders to the printer attached to the server like it use to. Two other workstations run the same pif file and print orders to the shipping printer on the server . I added a capture command so the other two can print invoices to the re-installed invoice printer workstation and they work. How can I get the re-installed invoice station to route the orders printing to the server printer like the other two?


At 30 JAN 2001 11:32PM E DREWS wrote:

Ed,

This may be a bit of a shot in the dark (alright, twilight), but I'm thinking that the pif file may not be the place to be looking. By chance the printer definition and the corresponding capture printer port. Are the two types of documents being directed out from the same workstation? Possibly one is routed to LPT1 (one capture printer port), and the other to LPT2 (second capture printer port).

Regards,

Eric Drews

Drews Enterprises

www.drews-ent.com


At 31 JAN 2001 12:05PM Ed Reisner wrote:

That is a possibility. I am not familiar with the way the program prints. I don't know where the program sets up printer definitions. It was done previous to my being there. The pif file was just to get the program running. I did check the computers that are printing properly and they don't have a 2nd lpt port captured unless it does it in the background. If I knew what prints where, I might be able to redirect it to where it should go. Any ideas?


At 01 FEB 2001 09:27PM [url=http://www.sprezzatura.com" onMouseOver=window.status=Click here to visit our web site?';return(true)]The Sprezzatura Group[/url] wrote:

You speak of capturing to a queue on NT. Novell has a CAPTURE command, but NT does not have a CAPTURE.EXE - instead NET USE is usual, run from DOS. Usually there is a

NET USE LPT1: \\computer\printer

command issued under Windows NT clients prior to AREV opening to activate the printer. AT the DOS prompt type NET USE /? for the exact syntax. There also may be a PERSISTENT flag as an option which you should set to YES if your NET.EXE enables this parameter.

http://support.microsoft.com/support/kb/articles/q163/5/51.asp

has some basic troubleshooting tips for Windows printers.

http://www.jsiinc.com also has many tips re NT 4.0 and printing (search on printer in the Registry hacks section).

Inside AREV, PDISK PRN is a common statement to assert printer connection to a printer and/or to release print spool files from within NT to LPT1:

The Sprezzatura Group

World Leaders in all things RevSoft

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