Printing with a Xerox Printer (OpenInsight Specific)
At 08 SEP 1998 01:35:10AM Cherie wrote:
We have a Xerox 4517 printer. When printing, the spaces are missing:
Name:BillSmithIs there any simple way of fixing this. It works Ok with Word processors.
At 08 SEP 1998 09:56AM Don Bakke wrote:
Cherie,
How are you performing your printing in OI? Does the same printing problem occur on other printers? I honestly don't know what could be causing this problem unless it's a programming error that has been overlooked.
At 08 SEP 1998 02:38PM Cherie wrote:
Don,
We are using OIPI. The same program works on many different printers without a problem.
The same same printer works Ok with a word processor.
At 09 SEP 1998 12:56AM Don Bakke wrote:
Cherie,
Well I'm very familiar with the OIPI so hopefully I'll be able to help you get to the bottom of this. I've never had the OIPI behave the way you are describing, but then I've never used a XEROX printer either.
So the same program prints fine on other printers…hmmm. Have you viewed this in Preview mode to see if it gets duplicated there as well? If it looks fine in Preview mode, then print from the Preview window. How does the print look then?
I'm tempted to say this is a print driver problem. I know that your word processors work fine but that really doesn't tell me anything since the OIPI will create a page of data differently than your word processor. If the driver is at fault, I would expect the Preview to show this as well.
For an experiment, can you use alternative drivers? If this printer is running in HP compatible mode try using the HP III driver. If this is running in a proprietary mode, are there other XEROX drivers that might work?
Finally, can you post the simplest piece of code that always gives you this problem on the XEROX printer? If all else fails, I might be able to suggest a different way of coding your program so that everything appears in the right place.