9.0 upgrade install error (OpenInsight 32-Bit)
At 15 JAN 2009 05:39:25PM Paxton Scott wrote:
Greetings!
Got around to trying an upgrade to 9.0 today.
Ran fine except got this error:
"An error occured during the move data process: -115
Component: Program Files
File Group: Program Files
File: C:\RevSoft\OInsight\rd4.dll
After 'OK' it continued and did the SYSPROG part and completed.
I unzipped the zip file again and re-ran. Got same error.
I wonder if this is benign or if I got a corrupted download?
Paxton
At 15 JAN 2009 06:10PM dbakke@srpcs.com's Don Bakke wrote:
Paxton,
Usually this is due to the OEngineServer and/or the OETelnetServer running on your computer. Stop those and run the upgrade again.
dbakke@srpcs.com
At 15 JAN 2009 07:31PM Curtis Meadow wrote:
I had about 5 or 6 of these, start with rcl4.dll. Couldn't find a process that had them locked, and I simply renamed the .dll shown in the error message and restarted the installation. Since I was able to rename them they clearly weren't locked by a running process, so the cause is a mystery. But the installation will eventually succeed.
At 16 JAN 2009 08:02AM Kauko Laurinolli wrote:
It seems to be that these error appear if you try upgrade over 9.0 beta.
If you upgrade e.g. over v8.0.7 these error will not appear.
At 16 JAN 2009 10:54AM Paxton Scott wrote:
Well, thanks for all the hints. I am upgrading from 8.0.3
and I suspect OengineService is running, so I will start with Don's suggestion of stopping that.
The installation seems to run OK except I can not get the Editor to start from the Application Manager, but it starts from the REV_IDE
Have fun,
At 16 JAN 2009 11:01AM Paxton Scott wrote:
Well, stopping OEngineService did not help, still get the -115 error.
Will try the rename trick…
At 16 JAN 2009 11:09AM Paxton Scott wrote:
Hmmm.
Well, tried renaming rd4.dll and then it complained about APPDLG.dll and when continuing, it complained it could not find rd4.dll and quit. Maybe 8.0.3 has to be upgraded first.
Paxton
At 16 JAN 2009 11:42AM Sean FitzSimons wrote:
Paxton,
Is everyone out of the system? Don Bakke's response is normally the reason why there is the -115 error.
Sean
At 16 JAN 2009 12:21PM dbakke@srpcs.com's Don Bakke wrote:
Paxton,
To add to Sean's comments, if the rename trick only leads to other files being locked then that is a sure sign that someone (or some process) is in the system.
dbakke@srpcs.com
At 16 JAN 2009 07:35PM Paxton Scott wrote:
after disabling OengineService and rebooting, got it to go.
Thanks, all