OI8.0.0.1 hangs (OpenInsight 32-bit)
At 17 SEP 2012 02:07:41AM Barry Stevens wrote:
I have a OI8.0.0.1 site that on 1 pc (Win7 64bit) hangs just show the first OI box and OEngine box with no content in the OEngine text box, the OI startup window is blank.
It is working on another PC Win7 64bit.
I copied from the serve to local disk and still the same problem. (removed revparam)
Is there any win7 settings that I should be aware of. I know it is not supported.
I have a LH3.log that doesnt seem to tell me much, the last line is not an error.
At 17 SEP 2012 11:35AM Robert Catalano wrote:
Hi Barry,
You might try changing the Windows performance settings: Start, right click on Computer, Properties, Advanced System Settings, Performance – Settings, Select Adjust for best performance, re-boot computer.
Regards,
Bob
Robert Catalano | Revelation Software
Director of Sales
99 Kinderkamack Road | First Floor | Westwood, NJ 07675 USA
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At 17 SEP 2012 01:19PM Jared Bratu wrote:
DEP issues generally manifest themselves by preventing any OpenInsight windows from appearing but different versions can behave differently. This doesn't sound like a DEP (Data Execution Prevention) issue but disabling DEP (completely off) in windows and the BIOS (if present) is also required. You can also reboot in safe mode with networking support to verify there are no other programs besides DEP that may be blocking OpenInsight. If the Application Experience Look-up windows service is running you'll want to stop / disable it as a test.
At 17 SEP 2012 05:52PM Barry Stevens wrote:
Great, thanks guys. I will give that a go (or pass it on)