There is an butoon "Options" on window PRINTSETUP. When the "Options" button is clicked, OpenInsight just closes with the following error written to the Windows event log.

"Faulting application OINSIGHT.exe, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000."

This does not happen for all printers, but for approximately 9 out of 10.

This is the "Options" button code from stored procedure PRINTSETUP.

hWnd=Get_Property(@window, "HANDLE")

Set_Property("SYSTEM", "BLOCK_EVENTS", TRUE$)

SetupP(hWnd)

Set_Property("SYSTEM", "BLOCK_EVENTS", FALSE$)

There is no code/dll declarations published for SetupP. Has anybody else encountered this problem? Any advise on how I can troubleshoot SetupP or does anybody know a work-a-round?

Citrix Presentation Server 3 or 4

Windows 2003

OpenInsight 1.7x (including 1.72)

Thanks for any help,

Hank

Hank,

Is this something new? FWIW, we're using Citrix and no such problem.

Did you see this?

BTW, what version of OI are you using 1.71 and 1.72? Do you mean 7.1 or 7.2?

HTH,

Ray

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