We have a three-user CDP in our main development copy of OI sitting on our NT 4.0 server and running the NT Service. Everything is kept in a folder reserved for development purposes and most of our various applications are stored in this one system. We never have any problems accessing this.

We also have several other folders on our server where we keep copies of deployed applications. That is, a single application that has been deployed and ready to stamp on a CD is kept in its own folder.

When we make an update to a deployable application we create an RDK and then apply it to the the appropriate folder holding the application in question. Then, of course, we test this application to make sure the RDK got everything.

At this point, however, we keep getting "Too many users" messages if anybody else on the network is currently logged into our development copy of OI. I don't understand why this is. The deployed copies of our applications don't share the same system or data files at all with our development system. The only way we have been able to resolve this is to temporarily copy our 3-user development engine into these deployable folders. But this is not a "great" solution because we now have to make sure this engine is removed before we stamp the application on a CD or Zip disk or whatever.

Any suggestions? Thanks,

dbakke@srpcs.com

SRP Computer Solutions

Donald,

This seems to be a very similar situation to a bug that was fixed for the OI 3.71 release (see README.WRI in OpenInsight 3.71 upgrade). If you are using OpenInsight version 3.7 or lower, and I assume you are, I would recommend trying the following for test purposes:

1) Log out of both you development and run-time copies of OI.

2) Copy your development and run-time (ready-to-stamp-to-CD) versions of OpenInsight to two new test directories on your server. This would include REVPARAM files as well as you are using the NT Service with the files specified ServerOnly=1.

3) Upgrade each application to OI 3.71 or 3.72 (WORKS download section).

4) Now try to reproduce the "TOO MANY USER.." error in these upgraded OI applications.

As you may know, there is a bug in OI 3.71 that deals with upgrading deployed applications which has been fixed for OI 3.72. OpenInsight v.3.72 is still yet to be officially released (release 4 is the one available now) though should be released in the coming weeks. Therefore if these tests prove to eliminate your problem, you should have your problem resolved once OpenInsight v.3.72 is officially released.

Regards,

Stephen

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