Telephone app - Ringcentral or other (OpenInsight 32-bit)
At 14 APR 2020 03:47:13PM D Harmacek wrote:
Client has asked for a telephone interaction using Oi. Anyone doing this?
They already use Ringcentral for their ip-connected answering by customer calls.
Would like to integrate the OI to present choices upon answering call, ask directed questions, get answers via keypad, store in OI database.
Dave Harmacek - Harmacek Database Systems - near Boston, MA USA