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At 16 JUN 2005 03:50:19PM John Bouley wrote:

Just wanted to post this to the whole community.

A customer is having problems with licensing between three different applications. The problem is that OI 7.01 allows them to log into the system eventhough they have exceeded the count. Once in it messes everyone else up and the problem is not rectified until that user logs off! So far Revelation has been unable to reproduce the problem.

3 apps running against the same server with the 2.1 service.

App#1 256 users

App#2 11 users

App#3 11 users

What appears to be happening is that OI is allowing more than 11 users from App2 & 3 in. But the LH Service wont allow access to the files and they receive a message in the server's app log indicating the license has been exceeded.

Do other people have a similar setup?

Should they split their apps onto separate servers?

Any other insights?

Thank You,

John


At 16 JUN 2005 05:36PM [email protected]'s Don Bakke wrote:

John,

Do all threee OI apps use the same serial number?

[email protected]

SRP Computer Solutions, Inc.


At 17 JUN 2005 09:00AM John Bouley wrote:

They used to however, Revelation was kind enough to generate two additional serial number so that they are unique.

The data files do however have the same media name as they are "copies" of the same application. As a mater of fact the application names are identical in two of the systems. In the third app a "child" app was created that inherited from the original app. This was done primarily for development/modification purposes.

John


At 17 JUN 2005 09:31AM Gerald Lovel wrote:

John,

I may be talking out of school here, as I do not know the total circumstances for your 3 identical apps on the same server. However, I have a nice, simple utility program which allows a single app to maintain multiple .DBT file images, and therefore access separate application data sets, from a single application copy. Maybe this would address the problem you are describing.

Of course, there are different issues if you are licensing runtimes versus development copies. I understand that you must have "different" copies of OI to do that, though.

Gerald


At 17 JUN 2005 09:49AM John Bouley wrote:

The reason for the multiple apps is this customer has three distinct business units. Each with their own set of user counts. The application was deployed three times using a Runtime Deployment model. They then purchased user counts for each. At the time this seemed like a "safe" way to proceed as thier 256 user counts were getting pretty full. Also, when the customer requested this it was presented that the other two apps need to be separte and independent of their main app. Basically, if a new feature is added they do not necessarily want this included in the other two apps.

John

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